Woman complains to manager at sandwich shop when sandwich takes 20 minutes to make, manager takes workers side: 'I put a 1 star review'

Author image for Briana Viser
Briana Viser • Writer and Editor
Sep 20, 2025 12:00 PM EDT

Time is money, as they say. Our western culture is so accustomed to convenience and quickness; if you're not actively working, progressing, producing, or serving something then you're wasting your time apparently. Other cultures don't function on a rat race, but that's a different story. It's crazy to think how most countries don't even have driven thru takeout, that it's mostly just the US. Despite worshipping the perfunctory, people do have to take breaks once in a while. 


In the story below, a woman orders a sandwich from a popular sandwich shop that's seemingly first come first serve. The worker doesn't start immediately, and by the time she does start the sandwich, she has a longer list of sandwiches to make. I guess it would also bother me, but I certainly wouldn't talk to a manager about it. She does though, and you'll have to read the full story for all the details.

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  • 01

    AITAH for complaining to a manager that the person making my sandwich waited until there were 6 orders to make them all at the same time instead of mine first?

    Cheezburger Image 10555639296
    via andresr / Canva

    Image is representative only and does not depict the actual subjects of the story.

  • 02
    Went to a fairly popular sandwich shop in my town, they usually make sandwiches on a first come first serve basis, however today
    via u/strupenheimerr
  • 03
    was different. She saw my order slip on the counter, went to the back I assume to get something for it. Came back saw another slip
    via u/strupenheimerr
  • 04
    there but went to go do something else, at this point I'm wondering what else she might have needed, but I don't question
    via u/strupenheimerr
  • 05
    it since I don't want to be r de. Multiple people come in and put in their order at this point it's 6. orders, she comes back sets them
    via u/strupenheimerr
  • 06
    y-ch Việt Nam CQ 5.500 dding0918033133/(028) 399/1 HỒ CHÍ MINH TP.HCM. xám viên Ngô Quang Huy Kim phát. Nếu sức Văn Lâm rất có thể sẽ ban chứ không phải Nguyễn Filip, tuyến giữa nhiều khả năng hop rất nhiều i dap của
    via Hậu Mai from Pexels / Canva

    Image is representative only and does not depict the actual subjects of the story.

  • 07
    all up one by one at the same time. She's done with everyone's order but mine is toasted, so now she puts it on the grill to be
    via u/strupenheimerr
  • 08
    toasted. The LAST person and mine were the only ones toasted and yet we're leaving at the exact
    via u/strupenheimerr
  • 09
    same time, even though I had gotten there 10 minutes before him.
    via u/strupenheimerr
  • 10
    I complained I had waited almost 20 minutes for my food when it should have been 5-10 minutes at the max if it was made first come
    via u/strupenheimerr
  • 11
    first serve. I put in a 1-star review and complained to the manager, which of course was her friend because she looked at me like I was crazy. AITAH?
    via u/strupenheimerr
  • 12
    Ashamed_Shape8... • 11h ago 20 minutes for a sandwich is ridiculous. NTA.
    via u/Ashamed_Shape8141
  • 13
    Altruistic_Level_389 • 11h ago 20 minutes is way too long. That's sit down restaurant wait times.
    via u/Altruistic_Level_389
  • 14
    I can think of a reason to compile six orders if they came one after the other in less than a couple of
    via u/Altruistic_Level_389
  • 15
    minutes and you could assembly line them, but 20 minutes is outrageous.
    via u/Altruistic_Level_389
  • 16
    GymOnOne ⚫11h ago Waiting 20 minutes while everyone else's sandwiches go first isn't okay, complaining abt it doesn't make you crazy.
    via u/GymOnOne
  • 17
    a... 11h ago Edited 10h ago NTA, i get it. There's an independent sandwich place by me that always takes forever. I've tried calling in
    via u/ana393
  • 18
    Cheezburger Image 10555638784
    via Joshua Resnick / Canva

    Image is representative only and does not depict the actual subjects of the story.

  • 19
    and leaving an order, ordering online, and ordering at the counter. All ways takes 20-30min or longer no matter what they
    via u/ana393
  • 20
    tell you on the phone or in the app or whatever. It is what it is, so I don't go there anymore. Once in awhile
    via u/ana393
  • 21
    someone will post about how it's a small sandwich shop that needs business and I'm like... Nope, the sandwiches are good, but
    via u/ana393
  • 22
    very expensive and take too long. I could try to plan for the 30 min wait, but I tried that the time I called in an order and showed up 25min
    via u/ana393
  • 23
    later and still waited 20min for my sandwich. I only take 30min for lunch, so sitting around for 20+min for a sandwich doesn't work for me.
    via u/ana393

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workplace-stories toxic-workplace drama manager work relationships lol sandwich love workplace family reddit thread Reddit funny money dating
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